The Hidden Lever of Impact: Why Selection and Recruitment Can Make or Break Upskilling programmes


Every year, development organisations pour resources into training and upskilling initiatives, yet many quietly struggle with low completion rates, disengagement, and disappointing job-placement outcomes.

What’s often overlooked is that impact starts long before training begins. The effectiveness of an upskilling programme is deeply tied to who gets in and the process of selection. 

This post kicks off a three-part series unpacking the overlooked power of recruitment and selection in youth upskilling programmes across Africa. Over the next few weeks, we’ll explore the context of discouraged work-seekers, the psychology of readiness, and the role of tools like psychometric assessments in building fair, effective recruitment pipelines.

Why Selection and Recruitment Matter

Recruitment for an upskilling programme is often viewed as an administrative step. But in reality, it’s a strategic decision that shapes every metric we care about, from dropout rates to job placements that ultimately impact return on investment.

1. Alignment with pathways

When participants’ skills, motivation, and readiness don’t align with the programme design or job outcomes, the training itself loses effectiveness. This isn’t about exclusion, it’s about fit. A young person with strong creative aptitude may thrive in digital marketing but struggle in a coding bootcamp, and vice versa.

2. Preventing disengagement and dropout

A 2023 World Bank review found that youth programmes globally suffer dropout rates of 30–60% when entry criteria are misaligned or insufficiently screened. In South Africa’s context, where many participants face multiple barriers such as transport, caregiving responsibilities, and poor mental health, weak recruitment only amplifies those risks.

3. Fairness and transparency

For funders and partners, transparent recruitment processes build trust and credibility. A clear selection framework communicates that opportunity isn’t arbitrary; it’s equitable and evidence-based. This is especially crucial when working with youth who have experienced systemic exclusion.

Recruitment as Impact Strategy

When recruitment is designed as part of the impact model, rather than an afterthought, three things change:

  • You measure readiness, not just need.
  • You prioritise motivation and commitment alongside ability.
  • You build pipelines, not funnels, selecting for potential and supporting those just below the threshold to get there.

This approach transforms selection from gatekeeping into pathway building. Programmes like Harambee Youth Employment Accelerator have demonstrated how data-driven selection can surface “hidden” talent among unemployed and discouraged youth, matching them more effectively to training and work opportunities.

At iHub Africa, we’ve seen firsthand how rigorous, high-touch recruitment changes outcomes.

Our selection process includes multiple stages: from digital applications and aptitude screening to interviews, group exercises, and readiness assessments. We don’t only test ability; we look for curiosity, grit, and a growth mindset, while evaluating risk factors to make informed decisions in light of the support we can provide.

This approach takes time and people power, but it pays off. Across recent cohorts, attrition remains between 10-15%, well below the national average for comparable programmes. The results aren’t just numbers, they’re visible in classroom engagement, peer culture, and employability readiness.

We’ve learned that selection isn’t a gatekeeping process; it’s a human one. Each conversation and screening step helps identify the support a young person needs to succeed.

Conclusion

The right recruitment process isn’t about exclusion, it’s about alignment. Selecting youth who are motivated, ready, and realistically positioned to thrive ensures that every training slot counts. For funders, it translates to better ROI. For youth, it means a fairer shot at success.

As the development sector shifts towards outcomes-based funding and measurable employability impact, our recruitment systems must evolve from “first come, first served” to “right fit, real potential.”Next week: we’ll look deeper into the realities of discouraged work-seekers; who they are, why they matter, and what we risk missing when recruitment doesn’t meet them where they are.